The first Pillar is all about mastering your connection and communication skills with your client. To communicate with your client effectively, you will need to thoroughly understand their needs. This begins with understanding them as a whole which is derived through conversation with intentional questioning. Once you’re both on the same page, you’ll begin to create a roadmap in order to achieve the desired look. This beginning consultation is crucial in order to establish cutting techniques, product choices, and styling options. Using The ACA Method’s 10 Point Checklist, you will be able to transform your consultation into an easy to understand step-by-step and customized plan to use with every client and situation.